PlayHimPlayHer
Purchases & Refunds
Last updated: September 1, 2026
Single Plays
You may purchase individual Play credits when offered.
Play Packs
You may purchase packs containing multiple Play credits.
Play+
When offered, Play+ provides a recurring monthly Play allowance according to the terms displayed at purchase.
How Plays are used
- A Play is consumed only when a Play is successfully created.
- Draft generation, Try Again, and editing or rewrite requests do not themselves consume a Play.
- If Play creation fails before it succeeds, you should not lose a Play.
- Purchased non-subscription Plays do not expire unless clearly disclosed at purchase or required by applicable rules.
- Monthly subscription allowances may reset rather than roll over if that is the subscription structure displayed at purchase.
- Cancelling a subscription stops future renewals but does not automatically erase separately purchased Plays.
Refunds
Refund eligibility depends on the circumstances, applicable law, and the payment platform or provider used for the purchase. We do not promise automatic refunds.
Contact Support about billing problems or duplicate or incorrect charges: support@playhimplayher.com
If purchases are eventually made through an app marketplace, that marketplace's refund procedures may also apply.
Test mode
Payments are currently in test mode. Nothing is charged.