Privacy Policy
Last updated: September 1, 2026
Who we are
PlayHim PlayHer is operated by Kaham Inc.. This policy explains how Kaham Inc.handles information in connection with the service.
Information we collect
Depending on how you use the service, information may include:
- Account information
- Email address and authentication information
- Display/sender name
- Information entered while creating messages
- Generated and approved message content
- Play records and identifiers
- Purchase/subscription records
- Basic technical/device information
- Safety reports
- Block records
- Abuse-prevention and moderation signals
- Support communications
How we use information
- Provide and operate PlayHim PlayHer
- Authenticate accounts
- Generate requested messages
- Create and display Plays
- Maintain balances and purchase records
- Prevent fraud and abuse
- Moderate content
- Investigate reports
- Enforce safety rules
- Provide customer support
- Improve reliability and functionality
- Comply with applicable legal obligations
AI processing
Information you submit for message creation may be processed using artificial-intelligence systems in order to generate or revise the messages you request and to perform safety checks.
This processing may involve third-party AI service providers acting on our behalf.
Service providers
Trusted service providers may process information as necessary to provide infrastructure, authentication, AI functionality, hosting, payments, analytics/security, or other services needed to operate PlayHim PlayHer.
Payments
Payment information is processed by our payment provider. We may receive transaction information such as the purchase made, amount, status, and provider identifiers. We do not store complete payment-card numbers.
Private Play links
A Play link is intended to be private, but anyone who receives or obtains the link may potentially access the Play until it expires or becomes unavailable.
You are responsible for deciding who you share a Play link with.
Play expiration
Recipient access to Plays currently expires after 30 days.
Expiration of recipient access does not mean every related backend safety, transaction, or legal record is automatically erased.
Safety records
Reports, blocks, moderation results, and associated evidence may be retained longer where reasonably necessary for safety, fraud prevention, dispute handling, enforcement, or legal obligations.
Data security
We use reasonable technical and organizational safeguards to protect information. No internet service can guarantee absolute security.
Your choices
You may:
- Access your account information
- Request account deletion
- Contact support regarding privacy or data requests
- Stop using the service
Account deletion and retention
When you delete your account:
- Your login is deleted and you can no longer sign in
- Every Play link you created stops working permanently
- The sender name, recipient name and message text on your Plays are removed
- Your personalization and appearance preferences are deleted
Some records are kept separately from your Play content because we are required or permitted to retain them: safety reports and their evidence snapshots, block records, moderation results, abuse-prevention signals, purchase and refund records, and support communications. These are retained only as long as reasonably necessary for safety, fraud prevention, dispute handling, enforcement, accounting, or legal obligations.
Deleting your account does not withdraw a Play that a recipient has already read or saved outside the service.
Children
PlayHim PlayHer is not intended for children under 13.
Changes
We may update this Privacy Policy. The Last Updated date above changes when material revisions are published.
Contact
Privacy and data requests: support@playhimplayher.com
Kaham Inc.